Our goals - Your path

The Customer Service Representative will be responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for Sika Flooring products and services. In addition, this individual will support the region with projects that further improve operational service to customers.

  • Utilizing the Sales and Distribution module of SAP, follow and remain proficient in procedures to enter and manage Sales Orders and Purchase Orders.
  • Monitor SAP generated back-order lists, open billing lists, scheduled picking, and shipping lists to fulfill and stay ahead of customer’s orders and related needs.
  • Promptly answer questions from customers and sales representatives as they arise via phone, email, Teams.
  • Become proficient in Sika Flooring products, services and operational procedures pertaining to Sales and Distribution.

Your expertise - Our strength

  • High school diploma required – some college preferred.
  • 2 – 5+ years of work experience in Customer Service.
  • Professional Attitude with good problem solving, analytical and interpersonal skills.
  • Proficient with SAP, Word, Excel, and Power Point.
  • Detail oriented.
  • Customer service oriented with good communication skills.
  • Ability and willingness for occasional travel.

Going Beyond. Together.

Competitive Benefits: Health Insurance, 401k with company match, year-end profit-sharing bonus, paid time off, and paid holidays.
Meaningful Work: Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable – every day. 
Company Culture: Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career. 
Community Involvement:  Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back. 
Sustainability Initiatives: Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility. The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability. 

All your information will be kept confidential according to EEO guidelines.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

Informazioni su Sika

With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.  Sika has offices in over 100 countries with over 300 manufacturing facilities and more than 33,500 employees worldwide. With annual sales of 11.5+ billion dollars in 2022, our commitment to quality, innovation, and the environment as well as putting our customer’s needs first, encompasses why Sika is the global leader in our industries.